Shipping + Delivery
When will I receive my order?
We fulfill domestic USA orders same day before noon (PST) and within 24 hours (M-F). International orders are fulfilled within 48 hours.
Do you offer free shipping?
✦ Domestic (USA) orders over $90.00 get FREE Standard Shipping.✦ $7 Flat Rate Economy Shipping on all other orders.
Do you ship internationally?
Yes! we ship to Canada, Australia, the United Kingdom, Sweden, France, Belgium, Germany. Spain, Portugal and Italy. Shipping costs can vary between $10 and $30 depending on the quantity of items purchased. Duty and Taxes are calculated and included in the order price so that there are no surprises with the destination country customs upon arrival.
How will I know when my order has shipped?
We want to keep you in the know. As soon as we assign a shipping label to your order, we’ll send you an email with tracking information.
Why hasn’t my tracking number updated?
Not to worry, carriers and tracking information sometimes require a little extra patience. Once an order has shipped, tracking information can take up to 48 hours to update. If it’s been over 48 hours without an update, we’ll investigate. Just send us an email at customer@sacredrituel.com.
When can I expect my order to arrive?
We’re so excited for you to receive your shipment. Orders placed before 11AM PST ship next day (weekends and US holidays are excluded). Orders with US Postal Service Priority shipping will usually arrive in 1-3 business days.
How much is shipping?
We provide FREE SHIPPING for all orders over $75! Shipping is based upon the weight of the product and the carrier. We prefer to use FedEx for most shipping and the United States Postal Service USPS priority mail flat rate shipping for specific destinations ( AK, HI, Military ). We will choose the appropriate size US Postal Service flat rate box or similar alternative to ship your order packed safely so it arrives undamaged.
My tracking says that my order was “delivered” but I never received it.
Carriers and tracking information can be confusing and inaccurate. It’s not uncommon for a shipment to experience some delays or for a carrier to mark an order delivered and not have it arrive until the next day. We want you to receive your order too, so we’re sorry for any trouble this may cause. If your order still hasn’t arrived 48 hours after it was estimated and/or marked as delivered, just send us an email at customer@sacredrituel.com.
What if my package is damaged or missing?
Use our customer service chat or send us an email at customer@sacredrituel.com and we will work to get you a replacement immediately.
